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PRODUCT COMPARISON

HaloPSA Self-Service Client Portal vs CloudRadial Portal 365

 

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Give your clients a user portal they’ll actually be eager to use

CloudRadial's Portal 365 upgrades HaloPSA's user interface, seamlessly integrating with HaloPSA but elevating the user experience to new heights.

Portal 365 revolutionizes the way your clients understand your value to their business. With a beautiful UI, powerful automation, and fantastic IT reporting visibility – you’ll never go back.

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HaloPSA self-service client portal vs CloudRadial Portal 365

Portal 365 gives MSPs and their clients a premium end user experience.

CloudRadial Portal 365 HaloPSA Self-Service Portal
Functionalities
Ticketing Forms
Scalable, easily customizable per client
Functional, but hard to customize per client/at scale
CSAT
Included for free, has automation and client-facing dashboards
x Not available in the self-service portal
User Applications
Fully configurable and visual custom application menu links for clients
Fully configurable links with limited visual customization
Training
50+ training courses included free, plus the option to create custom courses or buy more
x Not available in the self-service portal
Documentation
Add documents within Portal 365 or bring them in from any 3rd-party source
Make HaloPSA KB articles client-facing
Assets
Endpoints, servers, domains, certificates, applications
Endpoints visible with limited information
Integrations
50+ integrations spanning chat, reporting, security, backup, billing, and more
4 integrations available
Reporting
Ticket overviews, M365 reporting, 3rd-party report repository, dashboards, and PDF reports
Available with custom SQL engineering
User Sync
Syncs with HaloPSA and M365, with the option to keep both in sync for you
Syncs PSA contacts
Branding
Fully white-labeled, including logos, domains, and color schemes on a per-client basis
Basic domain customization, background image, background color, and logo
Accessibility
On the web, within a desktop application, and/or within Microsoft Teams
Accessible on web

Treat your MSP and your clients to an upgrade from the HaloPSA client portal

Land new business

by impressing potential clients with your cutting-edge portal that prioritizes client communication.

Handle more clients

by optimizing client communication with automation for ticketing triage and reporting

Save on rising labor costs

by putting the portal to work to triage and even outright resolve tickets with self-service options.

Prove your value 24/7

by showing reports, dashboards, 3rd-party report archives, and more in a one-stop portal.

Frequently Asked Questions

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