CLOUDRADIAL CLIENT SERVICES AUTOMATION PLATFORM
Popular Features:
- Single client portal for all interactions with your MSP
- Service/ticketing portal
- Full service catalog presentation
- vCIO account planner roadmap
- Automated QBR’s
- Customer satisfaction reporting
- Office 365 reporting
- Infrastructure reporting
- Training courses, knowledge base and other self-help options
- Invoices, quotes and agreements
- Asset aging and warranty reporting
- Backup reporting
- Security breach reporting
- Compliance reviews
- Change alerting
- Assessments and Checklists