CloudRadial Pricing
Everything you need to optimize your service desk, automate account management processes, and mature customer engagement.
30-DAY MONEY BACK GUARANTEE
Products
CloudRadial CSA CloudRadial Chat CloudRadial DNS CloudRadial Portal 365 CloudRadial StorefrontBundles
MSP Starter SuiteStarter
Teams-based chat that fully integrates with your PSA. Make chat easy for everyone.
$95/mo
$95 SetupINCLUDES
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PSA-connected Chat (ConnectWise, Autotask, Syncro, HaloPSA, BMS)
- Teams Integration
- Slack Integration
- Web Integration
- Text/SMS Integration
- "Slash" Commands
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Professional
Pre-triage and even resolve tickets with tech assistance using the power of AI.
$195/mo
$295 SetupPLUS
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AI-Assisted Conversations
- Customizable Scripting for Slash Commands
- 200 AI Conversations Included*
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Enterprise
Tailor chat interactions and dialogs with custom workflows set up custom for your MSP.
$295/mo
$595 Setup (4 Hours)PLUS
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Fully customizable dialog workflows
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30-Day Money Back Guarantee
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The Fine Print
Pricing - All subscriptions are based on annual commitment with monthly pricing. Please contact our sales team if you have any questions or need more information on products or terms. Or, if you are an existing partner, your account manager.
CloudRadial CSA - Definition of a user: A user is either a synced user or an asset management agent. Your invoice will be based on the larger number of users or agents. Example: If you have 500 users and 600 agents, your synced users count will be 600. Pricing adjusts as you add or remove users and/or agents.
CloudRadial Chat - Text/SMS number not included. Twilio or Flowroute account required.
CloudRadial DNS - You can setup a network of any number of users without requiring an agent on every machine (think call center). These network implementations are handled based on query volume. Price per agent and network implementations are allowed an average of 150,000 queries per month. Excess queries, in blocks of the allowed limit, are billed as additional agents.
CloudRadial Storefront - Transaction charges are waived during setup. Then, extra transactions are billed on your next invoice. No charge for cancelled transactions.
Jumpstart - Pricing and availability vary by product. Jumpstart must be completed within 60 days.
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About Jumpstart
Some new subscriptions require a mandatory Jumpstart Implementation designed to get your MSP quickly set up with your chosen CloudRadial product so you can easily roll it out to your clients.
Online Academy
Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.Knowledge Base
Review detailed articles on demand to get answers on set up instructions and support.Dedicated Implementation Specialist
Stay confident in your Jumpstart with a dedicated specialist that helps answer questions and guide your successful deployment.White-Labeled Marketing & Sales Materials
Get customizable material to look professional as you present your MSP’s brand-new portal – including emails, flyers, checklists, and more.Customized Deployment Plan
Focus on deployment without getting lost or overwhelmed with an action plan showing your next steps and current launch status.