Self-Paced Online Academy Training
Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.
Get everything you need for the ultimate client experience
Everything client in a Unified Client Portal for MSPs and clients
Upgrade your PSA user portal with a streamlined version of CSA
PSA-integrated chat with AI-powered capabilities
Empower your clients to track and monitor employee site activity
Build your own Shopify-like store with your PSA products & distributors
The foundation every MSP needs to manage clients and deliver the ultimate customer experience
Learn MoreAutomate and optimize ticketing workflows
Learn MoreDitch QBR prep with automation, or let clients access QBRs on-demand
Learn MoreStarting your MSP or trying to land your first clients? Get started with the right foundation to build client relationships with our Starter plan.
This plan is only available to up to 100 users and then converts to Professional
Kaseya BMS, Syncro PSA, or Email Support
Office 365 Integration
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Are you a mature MSP needing to manage your customers and internal teams? Attain operational efficiency with our Professional Plan.
There is no cap on number of users. Additional users beyond 10,000 are $125 per 1000.
ConnectWise, Autotask PSA, or Halo PSA Integration
Custom Portal Domain
Vanity Domains for Clients
Up to 10 Permission Roles
Up to 5 Automations
30-Day Data Recovery
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Professional |
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Are you an MSP with a larger staff to coordinate complex client and compliance needs? Get advanced features with our Enterprise Plan.
There is no cap on number of users. Additional users beyond 10,000 are $150 per 1000.
Unlimited Permission Roles
Advanced Usage Analytics
3-Year Logging
3-Year Data Recovery
Multilingual Support by Client
Dedicated Account Manager
Proactive Account Planning
Priority Support SLA
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Professional |
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Pricing - All subscriptions are based on annual commitment with monthly pricing. Please contact our sales team if you have any questions or need more information on products or terms. Or, if you are an existing partner, your account manager.
CloudRadial CSA - Definition of a user: A user is either a synced user or an asset management agent. Your invoice will be based on the larger number of users or agents. Example: If you have 500 users and 600 agents, your synced users count will be 600. Pricing adjusts as you add or remove users and/or agents.
CloudRadial Chat - Text/SMS number not included. Twilio or Flowroute account required.
CloudRadial DNS - You can setup a network of any number of users without requiring an agent on every machine (think call center). These network implementations are handled based on query volume. Price per agent and network implementations are allowed an average of 150,000 queries per month. Excess queries, in blocks of the allowed limit, are billed as additional agents.
CloudRadial Storefront - Transaction charges are waived during setup. Then, extra transactions are billed on your next invoice. No charge for cancelled transactions.
Some new subscriptions require a mandatory Jumpstart Implementation designed to get your solution deployed and your clients engaged within 30 days.
We’ll provide best practices, training, and even a dedicated setup specialist to ensure you streamline ticketing, reduce account management time, and start a proactive process to manage your customers at scale.
PRICING AND AVAILABILITY VARIES BY PRODUCT
Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.
Stay confident in your Jumpstart with a dedicated specialist that helps answer questions and guide your successful deployment.
Get customizable material to look professional as you present your MSP’s brand-new portal – including emails, flyers, checklists, and more.
Focus on deployment without getting lost or overwhelmed with an action plan showing your next steps and current launch status.
Fine Print: Jumpstart must be completed within 60 days of purchase.