Self-Paced Online Academy Training
Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.
Get everything you need for the ultimate client experience
Everything client in a Unified Client Portal for MSPs and clients
Upgrade your PSA user portal with a streamlined version of CSA
PSA-integrated chat with AI-powered capabilities
Empower your clients to track and monitor employee site activity
Build your own Shopify-like store with your PSA products & distributors
The foundation every MSP needs to manage clients and deliver the ultimate customer experience
Learn MoreAutomate and optimize ticketing workflows
Learn MoreDitch QBR prep with automation, or let clients access QBRs on-demand
Learn MoreAs an emerging MSP, your nights are filled with worries. Losing a single client could have a devastating impact. Don’t let the stress of financial uncertainty, overwhelming workload, or constant juggling keep you up at night.
Portal 365 can significantly lessen your workload and stress levels by automating many time-consuming tasks related to ticketing, client communication, and reporting.
Take advantage of Teams integration, automations, and smart ticketing workflows to get and gather the right ticket information to resolve tickets faster and more efficiently.
Create ticket forms that ask all the right questions right from the beginning. No need for creativity here—plenty of sample tickets are provided.
Send ticket forms anywhere in your PSA with pre-specified settings and receive notifications through Teams, Slack, and JSON options. Use approval workflows to save even more time.
Take advantage of customer satisfaction surveys that are natively integrated into the ticketing portal. Plus, you can add them to existing PSA ticket templates.
As your MSP grows, your clients increasingly demand transparency, self-service options and detailed reporting. Portal 365 will help you stay organized, efficient, and focused on delivering exceptional customer experiences that build trust and loyalty.
Get credit where credit is due by storing customer-relevant reports in archives. Send reports directly into the archives with a unique email address.
Appear impressive and professional. Highlight your branded client portal during sales calls. Wow prospects with your transparency and dedication to prioritizing client communication.
Modernize MSP reporting with automated, real-time dashboard reports. Provide a visual story of your client's IT data that improves their understanding and helps them make important buying decisions.
Engage clients and offer maximum value with a customizable intranet that has application bookmarks, a knowledge base, a messaging system, and more to keep clients in the know and coming back daily.
Upgrade your PSA's portal with something you and your clients will love. Get better ticketing, CSAT, 365 integration, reporting, and more.
FREE SETUP
UP TO 500 USERS
Additional users require an upgrade to CSA Professional or CSA Enterprise.
ConnectWise, Autotask, Halo, Kaseya BMS, Syncro PSA, or Email Support
Office 365 Integration
Pricing - All subscriptions are based on annual commitment with monthly pricing. Please contact our sales team if you have any questions or need more information on products or terms. Or, if you are an existing partner, your account manager.
CloudRadial CSA - Definition of a user: A user is either a synced user or an asset management agent. Your invoice will be based on the larger number of users or agents. Example: If you have 500 users and 600 agents, your synced users count will be 600. Pricing adjusts as you add or remove users and/or agents.
CloudRadial Chat - Text/SMS number not included. Twilio or Flowroute account required.
CloudRadial DNS - You can setup a network of any number of users without requiring an agent on every machine (think call center). These network implementations are handled based on query volume. Price per agent and network implementations are allowed an average of 150,000 queries per month. Excess queries, in blocks of the allowed limit, are billed as additional agents.
CloudRadial Storefront - Transaction charges are waived during setup. Then, extra transactions are billed on your next invoice. No charge for cancelled transactions.
Jumpstart - Pricing and availability vary by product. Jumpstart must be completed within 60 days.
Some new subscriptions require a mandatory Jumpstart Implementation designed to get your MSP quickly set up with your chosen CloudRadial product so you can easily roll it out to your clients.
Online Academy
Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.
Knowledge Base
Review detailed articles on demand to get answers on set up instructions and support.
Dedicated Implementation Specialist
Stay confident in your Jumpstart with a dedicated specialist that helps answer questions and guide your successful deployment.
White-Labeled Marketing & Sales Materials
Get customizable material to look professional as you present your MSP’s brand-new portal – including emails, flyers, checklists, and more.
Customized Deployment Plan
Focus on deployment without getting lost or overwhelmed with an action plan showing your next steps and current launch status.
CloudRadial is an awesome program that makes my documentation easier. It saves me time and money. Simplifies my client interface. Total win!
MSPs that take the time to dive into and customize CloudRadial will have a leg up on any competition and make their current customers extremely sticky.
Going to land a $16k a month client and the tipping point is really the CloudRadial portal with Teams integration, plus the onboarding workflow for new hires.
Pricing - All subscriptions are based on annual commitment with monthly pricing. Please contact our sales team if you have any questions or need more information on products or terms. Or, if you are an existing partner, your account manager.
CloudRadial CSA - Definition of a user: A user is either a synced user or an asset management agent. Your invoice will be based on the larger number of users or agents. Example: If you have 500 users and 600 agents, your synced users count will be 600. Pricing adjusts as you add or remove users and/or agents.
CloudRadial Chat - Text/SMS number not included. Twilio or Flowroute account required.
CloudRadial DNS - You can setup a network of any number of users without requiring an agent on every machine (think call center). These network implementations are handled based on query volume. Price per agent and network implementations are allowed an average of 150,000 queries per month. Excess queries, in blocks of the allowed limit, are billed as additional agents.
CloudRadial Storefront - Transaction charges are waived during setup. Then, extra transactions are billed on your next invoice. No charge for cancelled transactions.
Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.
Stay confident in your Jumpstart with a dedicated specialist that helps answer questions and guide your successful deployment.
With no onboarding fee, you can download CloudRadial Portal 365 and get started now.